Dears,

I have issue when users submit the change request some of the change
requests become scheduled and the Approval Status ( Closed ) , and the Audit
log for these cases *change Request Status =* Request for Authorization ,
then find out that the change status is Scheduled and this not recorded in
the Audit Trial also

any ideas of someone see the same issue before

ARS 7.1 Patch 4
ITSM 7.3
OS windows
DB SQL 2005

Regards,
Ramy

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