Dear Manish, Seems like their is some Heavy process running in the backend . Please check how much utilzation the server is using.
Or else restart the services. Regards Rajesh ________________________________ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Manish SINGLA Sent: Tuesday, February 02, 2010 5:06 PM To: [email protected] Subject: Re: CRITICAL:URGENT: Couldn't login to ARADMIN ** No still not, following is the error: [cid:016343911@02022010-2861] -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Jaya Munjal Sent: Tuesday, February 02, 2010 4:58 PM To: [email protected] Subject: Re: CRITICAL:URGENT: Couldn't login to ARADMIN Manish Just try using Demo(as UserName and Password if configured) and provide the RPC number as 390600 in the accounts tab. Sometimes the admin thread gets locked and doesn't respond. Give it a shot :) Cheers Jaya Munjal >Technology Services India The Royal Bank of Scotland Group >O +91 124 479 1714 | M +91 97 7113 0927 Please don't print this e-mail unless you really need to. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Manish SINGLA Sent: 02 February 2010 16:47 To: [email protected] Subject: Re: CRITICAL:URGENT: Couldn't login to ARADMIN Hello Jaya, Thanks for your prompt reply. 1. Actually we could logon to the ARUser using our Demo(Admin) account. 2. But couldn't logon to ARADMIN(Admin client). Which was working just two hours back, and there after no people profile changes etc. Any clue. Regards Manish -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Jaya Munjal Sent: Tuesday, February 02, 2010 4:28 PM To: [email protected] Subject: Re: CRITICAL:URGENT: Couldn't login to ARADMIN Hi Manish Try restarting the arsystem this should resolve your issue, incase its production box and you can't restart.. Try login with you adm account and provide the rpc number as the admin queue number, that should work. Regards Jaya Munjal >Technology Services India The Royal Bank of Scotland Group >O +91 124 479 1714 | M +91 97 7113 0927 Please don't print this e-mail unless you really need to. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Manish SINGLA Sent: 02 February 2010 16:04 To: [email protected] Subject: CRITICAL:URGENT: Couldn't login to ARADMIN Hello List, Need your immediate support on one issue that we are facing logon to ARDMIN client using admin accounts. Although same accounts are working on aruser. Please advice something. Regards Manish ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" **************************************************************************** ******* The Royal Bank of Scotland plc. Registered in Scotland No 90312. 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