No still not, following is the error:


 

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Jaya Munjal
Sent: Tuesday, February 02, 2010 4:58 PM
To: [email protected]
Subject: Re: CRITICAL:URGENT: Couldn't login to ARADMIN

 

Manish

 

Just try using Demo(as UserName and Password if configured) and provide the
RPC number as 390600 in the accounts tab.  

 

Sometimes the admin thread gets locked and doesn't respond.

 

Give it a shot :)

 

Cheers

 

 

Jaya Munjal

>Technology Services India

The Royal Bank of Scotland Group

>O +91 124 479 1714 | M +91 97 7113 0927 

Please don't print this e-mail unless you really need to. 

 

 

 

 

-----Original Message-----

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Manish SINGLA

Sent: 02 February 2010 16:47

To: [email protected]

Subject: Re: CRITICAL:URGENT: Couldn't login to ARADMIN

 

Hello Jaya,

 

Thanks for your prompt reply.

1. Actually we could logon to the ARUser using our Demo(Admin) account.

2. But couldn't logon to ARADMIN(Admin client).

 

Which was working just two hours back, and there after no people profile
changes etc.

 

Any clue.

 

Regards

Manish

 

-----Original Message-----

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Jaya Munjal

Sent: Tuesday, February 02, 2010 4:28 PM

To: [email protected]

Subject: Re: CRITICAL:URGENT: Couldn't login to ARADMIN

 

Hi Manish

 

Try restarting the arsystem this should resolve your issue, incase its
production box and you can't restart.. Try login with you adm account and
provide the rpc number as the admin queue number, that should work.

 

Regards 

 

 

Jaya Munjal

>Technology Services India

The Royal Bank of Scotland Group

>O +91 124 479 1714 | M +91 97 7113 0927

Please don't print this e-mail unless you really need to. 

 

 

 

 

-----Original Message-----

From: Action Request System discussion list(ARSList)

[mailto:[email protected]] On Behalf Of Manish SINGLA

Sent: 02 February 2010 16:04

To: [email protected]

Subject: CRITICAL:URGENT: Couldn't login to ARADMIN

 

Hello List,

 

Need your immediate support on one issue that we are facing logon to ARDMIN

client using admin accounts.

Although same accounts are working on aruser.

 

Please advice something. 

 

Regards

Manish

 

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