Hi,
If you have a total of 3 floating licenses on your system, that would be
true.
If you have 10 floating licenses in your system, it would leave 7 floating
licenses that all groups can share.
Note that you need no modifications to "reserve" a floating license. It is
enough to search, or a table-refresh etc.
Best Regards - Misi, RRR AB, http://www.rrr.se
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> Hi,
> I'm experiencing this problem
>
> On Ars7.1, Incident7.3 I have 3 floating ARS licences + 3 Incident
> floating
> licences.
>
> I have 2 groups, A and B:
>
> GROUP A - Floating Licences 2 (configured into Groups form)
> GROUP B - Floating Licences 1 (configured into Groups form)
>
> So what I aspect is that Ars reserves 1 licence for group B, so at maximum
> 2
> users from Group A can modify ticket at the same time.
> But what I'm experiencing is that I can log in with 3 (or even more!)
> users
> from Group A and modify tickets at the same time...
>
> Suggestions?
>
> Thanks in advance, Gian
>
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