I use a stored procedure in the DB that looks in arschema for forms of type
'regular'....and loop through those forms doing update statements where c2
or c4 = smith, set appropriately to SMITH

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of [email protected]
Sent: Wednesday, August 26, 2009 12:29 PM
To: [email protected]
Subject: Login id change....


** 

We have a user who had a login ID in AD of (For example.)  "Smith" . When
they logged into Remedy 7.5

and were validated by LDAP they would do various transactions/events using
the "Smith" username. Now

the AD username has been changed to "SMITH" so they have to use this to
login to Remedy. Is there any way

of renaming the "Smith" records in the database to the new username of
"SMITH"? Any guidance or suggestions

are welcome and appreciated.  


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