We have been experiancing random ARERR 92 / 8939's at several custom locations - generally a restart of ARS clears the issue - this is occuring on multiple 7.1 patch versoins.
Since this is the 'tempdb' and not ARSystem - I am curious as to what ARS would be doing in the tempdb - guess I need to enable profiler and check the activity... One question - is what is the transaction logsize of tempdb? is it attempting to grow (and grow)?? I will pass this 'tip' on to my team(s) for them to try at a few customer locations just to double check... Robert Molenda On Thu, May 21, 2009 at 11:43 AM, Leonard Nelson <[email protected]>wrote: > Hello All > > We just launched ARS 7.1 two weeks ago. Things have been running > fairly well until last week when we started to see the error "ARERR 92 > Timeout during database update -- the operation has been accepted by > the server and will usually complete successfully : server.com" > > With BMC guidance we increased the tempdb size from an initial 8MB to > 1GB. The ARERR 92 error appeared to be resolved until earlier this > week when we started seeing error "ARERR 382 The value(s) for this > entry violate a unique index that has been defined for this form : > HPD:Help Desk entry:INC000000008832 fields: " and error "ARERR 8939 > The AR System Plug-In server is not responding. Cannot connect to the > system at this time. Contact your AR System Administrator for > assistance. : RPC: Timed out" > > I suspect that ARERR 92 and ARERR 382 are related, so earlier this > morning I increased the tempdb size from 1GB to 5GB. This appears to > have resolved these errors. However, I'm not sure if ARERR 8939 is > related to this issue but restarting the arplugin.exe process appears > to have resolved this issue. > > Our AR server is running on a Windows 2003 server R2 with 8GB RAM and > the database backed is SQL 2005 running on a similar server. > > I'm curious if anyone else has encountered similar issues and what > recommendations people have for improving performance of a system. > Clearly, we are learning some new ways of tuning our system, so any > tips would be greatly appreciated. > > Leo > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum > Sponsor:[email protected]<sponsor%[email protected]>ARSlist: > "Where the Answers Are" > -- If it were not for the gutter, my mind would be homeless! _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
