Thanks, I tired it with no luck and also could not find the same for Incidnet.
Thanks again, Howard On Wed, May 13, 2009 at 4:15 PM, Tony Worthington < [email protected]> wrote: > There is a section in the install manual which details what needs to be > changed. > > p55 > > Modifying object properties for BMC Remedy Change > Management > If you are using BMC Analytics for BSM to report on BMC Remedy Change > Management in a single sign-on environment, you must use the Designer tool > to > customize the ITSM universe by updating the properties of some of the > objects in > the ITSM universe. > > * Tony Worthington* > Sr. Technical Analyst > Kohl's Department Stores > N56 W17000 Ridgewood Drive > Menomonee Falls, WI 53051 > 262.703.7763 (phone) > *[email protected]* <[email protected]> > *www.kohls.com* <http://www.kohls.com/> > > > > From: Howard Richter <[email protected]> To: [email protected] Date: > 05/13/2009 > 03:06 PM Subject: Chaninging the URL in teh Analytics caned repoorts Sent > by: "Action Request System discussion list(ARSList)" <[email protected]> > ------------------------------ > > > > ** > All, > > I hope this note finds everyone well. I have an issue with the Analytics > canned reports and the URL they in bed in the report. > > For example if you open the change report 03 (if forgot the title) and > refresh it from my system (or any system other then the out of box data). > The link created for the Change ID references a BMC server called * > svl-atrium-02.labs.bmc.com* <http://svl-atrium-02.labs.bmc.com/> (“* > http://svl-atrium-02:8080/arsys/servlet/ViewFormServlet?form=CHG:Infrastructure%20Change&server=svl-atrium-02.labs.bmc.com&username=wh5678&pwd=fred&qual=%27Change%20ID*%2B%27%3D%22CRQ000000000003%22 > *<http://svl-atrium-02:8080/arsys/servlet/ViewFormServlet?form=CHG:Infrastructure%20Change&server=svl-atrium-02.labs.bmc.com&username=wh5678&pwd=fred&qual=%27Change%20ID*%2B%27%3D%22CRQ000000000003%22> > ”) > I have looked at all of the Analytics docs and am lost on how to change the > reference to the BMC server to the in house one. > > Any ideas? > > > -- > Howard Richter > Red Hat Certified Technician > CompTIA Linux+ Certified > ITIL Foundation Certified > E-Mail = *[email protected]* <[email protected]> > LinkedIn Profile = > *http://www.linkedin.com/in/hbr4270*<http://www.linkedin.com/in/hbr4270> > > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ > > ------------------------------ > CONFIDENTIALITY NOTICE: > This is a transmission from Kohl's Department Stores, Inc. > and may contain information which is confidential and proprietary. > If you are not the addressee, any disclosure, copying or distribution or > use of the contents of this message is expressly prohibited. > If you have received this transmission in error, please destroy it and > notify us immediately at 262-703-7000. > > CAUTION: > Internet and e-mail communications are Kohl's property and Kohl's reserves > the right to retrieve and read any message created, sent and received. > Kohl's reserves the right to monitor messages by authorized Kohl's > Associates at any time > without any further consent. > -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [email protected] LinkedIn Profile = http://www.linkedin.com/in/hbr4270 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
