With a view field you don't need a web server at all.  If your animated
gif is in an attachment field you can use a standard Remedy set fields
action to set the View field equal to the Attachment field.  If you want
to display some special HTML text in a view field you can build the HTML
in a character field and then just set the view field equal to that
character field.

 

View fields were introduced in ARS 5

 

Fred

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Ray Palla
Sent: Monday, March 16, 2009 1:49 PM
To: [email protected]
Subject: Re: how to insert animated images in remedy - How It works -
REPOSTED solution

 

** 

Sorry for the repost:

My subject line got stolen.  Here is the solution again.  I think its a
good trick and was worth repositioning.  My customers love it.

 

I've been doing this since 6.1 and it works great through 7.5.

Here's how you do it. Use a view field, sized the same as your image,
that views a small HTML file from the mid-tier. In the html code put a
call to the GIF file for the image attribute, that should also reside on
the mid-tier in the same place... ".../shared/images". For the link in
the html code put your call for action.

Here's how the view field is populated in the field properties text area
and/or refreshed with an active link set fields:

http://INSONA-Remedy7/arsys/shared/images/INSONA-Logo.html
<http://insona-remedy7/arsys/shared/images/INSONA-Logo.html> 

Here's a sample of the code using an animated gif logo to call an
external website: This file is named: INSONA-Logo-Blue.html

<HTML>

<HEAD>

<META name="description" content="INSONA Corporation animated logo -
blue"> <META name="author" content="Ray Palla"> <TITLE>INSONA
Logo</TITLE> <META name="description" content="INSONA Corporation">
</HEAD> <body topmargin=0 leftmargin=0 marginheight=0 marginwidth=0
BGCOLOR="ffffff">

<A HREF="http://www.INSONA.com"; TARGET="_blank"
TITLE="http://www.INSONA.com";><U><B><IMG SRC="INSONA-Web-NewColors.gif"
border=0 width="127" height="24" ALT="INSONA Corporation -
www.INSONA.com <outbind://36/www.INSONA.com> " ALIGN="BOTTOM" HSPACE="0"
VSPACE="0"></B></U></A>

</div>

</body>

</HTML>

 

It's really easier than it sounds... And it works on the fat client
too... I can't recall when view fields were introduced, but I believe it
worked in 5x too.

Have fun;

R

 

-----Original Message-----

From: Action Request System discussion list(ARSList)
[mailto:[email protected] <mailto:[email protected]> ] On Behalf Of
Rick Cook

Sent: Monday, March 16, 2009 11:29 AM

To: [email protected]

Subject: Re: how to insert animated images in remedy

Could probably be done on the Midtier, but not on the client. 

Rick

Sent from my Verizon Wireless BlackBerry

-----Original Message-----

From: Remedy Maniac <[email protected]>

Date: Mon, 16 Mar 2009 17:23:56 

To: <[email protected]>

Subject: Re: how to insert animated images in remedy

well I believe there must be a way to have it work with my 6.1 ... as
usual ... there must be a way ... i've alreday tried with a view field
to open a web page ... no success yet ... but maybe I've put something
wrong ....

LJ Longwing wrote:

> I'm pretty sure it's not available all the way through 7.1...but maybe


> in 7.5...

> 

> -----Original Message-----

> From: Action Request System discussion list(ARSList) 

 


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