I've been doing this since 6.1 and it works great through 7.5.

Here's how you do it.  Use a view field, sized the same as your image, that
views a small HTML file from the mid-tier.  In the html code put a call to
the GIF file for the image attribute, that should also reside on the
mid-tier in the same place... ".../shared/images".  For the link in the html
code put your call for action.

Here's how the view field is populated in the field properties text area
and/or refreshed with an active link set fields:
http://INSONA-Remedy7/arsys/shared/images/INSONA-Logo.html

Here's a sample of the code using an animated gif logo to call an external
website:  This file is named: INSONA-Logo-Blue.html

<HTML>
<HEAD>
<META name="description" content="INSONA Corporation animated logo - blue">
<META name="author" content="Ray Palla">
<TITLE>INSONA Logo</TITLE> 
<META name="description" content="INSONA Corporation">
</HEAD>
<body topmargin=0 leftmargin=0 marginheight=0 marginwidth=0
BGCOLOR="ffffff">
<A HREF="http://www.INSONA.com"; TARGET="_blank"
TITLE="http://www.INSONA.com";><U><B><IMG SRC="INSONA-Web-NewColors.gif"
border=0 width="127" height="24" ALT="INSONA Corporation - www.INSONA.com"
ALIGN="BOTTOM" HSPACE="0" VSPACE="0"></B></U></A>
</div>
</body>
</HTML>


It's really easier than it sounds... And it works on the fat client too...
I can't recall when view fields were introduced, but I believe it worked in
5x too.

Have fun;
R


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Rick Cook
Sent: Monday, March 16, 2009 11:29 AM
To: [email protected]
Subject: Re: how to insert animated images in remedy

Could probably be done on the Midtier, but not on the client. 

Rick
Sent from my Verizon Wireless BlackBerry

-----Original Message-----
From:         Remedy Maniac <[email protected]>

Date:         Mon, 16 Mar 2009 17:23:56 
To: <[email protected]>
Subject: Re: how to insert animated images in remedy


well I believe there must be a way to have it work with my 6.1 ...  as usual
... there must be a way ... i've alreday tried with a view field to open a
web page ... no success yet ... but maybe I've put something wrong ....


LJ Longwing wrote:
> I'm pretty sure it's not available all the way through 7.1...but maybe 
> in 7.5...
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList) 
> [mailto:[email protected]] On Behalf Of Remedy Maniac
> Sent: Monday, March 16, 2009 10:09 AM
> To: [email protected]
> Subject: how to insert animated images in remedy
>
> hello listers,
>
> ARS 6.00.01
>
> I try to put an image on a button.
> The admin tool seems not to accept animated gif files Any idea/infos 
> how one can insert an animated gif or what ever into my form?
>
> Many thanks in advance
>
> Serouche
>
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