Actually way back in the 4.x (and probably before, but I haven’t had enough coffee today to remember that far back) you had to use an X Windows client to manage the licensing of Remedy on a Unix server.
You also need some sort of X Windows client to install the Oracle client on a Unix server Fred From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Michiel Beijen Sent: Wednesday, March 11, 2009 4:03 AM To: [email protected] Subject: Re: Using Hummingbird instead of X Windows to install ARS 7.5 ** On Tue, Mar 10, 2009 at 21:39, Axton <[email protected]> wrote: > I've found it easier to use a Linux workstation or Linux within VMWare if a > separate workstation is not available. That was also my point. Actually the first patch that needed the X client to install was I believe patch 5 or 6 for ITSM 7. Back then I was working at a client where for 'ordinary' people, such as external consultants as myself, it was not allowed to install anything on your Windows based workstation without the desktop team testing it and all that. I went to a lot of trouble trying to set up a local X server but it just wasn't working right. Then I just gave up, and got some coffee for the system administrator who was sitting on the other floor, with his Ubuntu workstation. All it took him was just an "ssh -X remedyserver.mycorp.local" and we could do the installation. So, I guess, the standard toolkit of the Remedy consultant or administrator should now be expanded with either a package like Cygwin, an expensive solution like Hummingbird, a free Linux VMWare as Axton mentioned -- or just a good relationship with the system administrator. -- Michiel Beijen Software Consultant +31 6 - 457 42 418 Bee Free IT + http://beefreeit.nl On Tue, Mar 10, 2009 at 21:39, Axton <[email protected]> wrote: This is a packaging of cygwin that is designed to work as a local X server. http://x.cygwin.com/ The directions are fairly straight forward: http://x.cygwin.com/docs/ug/cygwin-x-ug.html I've found it easier to use a Linux workstation or Linux within VMWare if a separate workstation is not available. Axton Grams On Tue, Mar 10, 2009 at 3:12 PM, patrick zandi <[email protected]> wrote: FYI http://www.cygwin.com/ is free if you can get someone to set it up.. On Tue, Mar 10, 2009 at 3:55 PM, Pruitt, Christopher J <[email protected]> wrote: Dwayne, The Hummingbird (company) is now called OpenText. Their URL is http://connectivity.hummingbird.com/ <http://connectivity.hummingbird.com/> We used the Exceed 2008 product to install 7.5. However, our servers were behind firewalls so we also had to use SSH to get to them. What you would need are two products. Exceed 2008 and Connectivity Secure Server 2008 We use SUN Solaris and needed the ability to run xTerm to the server with SSH. Hummingbird's products were very easy to configure and use. Exceed does run against Unix or Linux server from your desktop. It support the following connection methods: REXEC (TCP/IP) RSH (TCP/IP) RLOGIN (TCP/IP) TELNET (TCP/IP) PCX$SERVER (DECnet) (I believe this one is X Windows) Secure Shell (TCP/IP) Secure Shell (Set Display) Christopher Pruitt Consultant Specialist EDS, an HP Company mailto: [email protected] On Tue, Mar 10, 2009 at 10:14 AM, Dwayne Martin <[email protected]> wrote: > Dear List, > > The 7.5 installation manual says to use X Windows to install ARS on a Unix or > Linux server. We already have Hummingbird, which supposedly works similarly > to X Windows. Can we use it or do we need to buy X Windows? > > (We are presently at ARS 7.1 p3 on a RH Linux server.) > > Dwayne Martin > James Madison University
