Hi Rajini I think the problem is that your server is not a member of a domain and does not have a fully qualified name. The installer requires that you enter the FQDN to connect to the database server.
If your server is in a domain, use the FQDN, like RAJINIKANTH.company.com If this is a standalone machine, you can add a DNS suffix to its name through System Properties, Computer Name, Change button... More... button. After the name change, restart the server, then run the install script using the computer name with the DNS suffix you chose, like RAJINIKANTH.test. HTH David Sanders Remedy Solution Architect Enterprise Service Suite @ Work ========================== tel +44 1494 468980 mobile +44 7710 377761 email [email protected] web http://www.westoverconsulting.co.uk -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Rajini K Sanapala Sent: Friday, March 06, 2009 1:27 PM To: [email protected] Subject: 7.5 Installation Error Hi , I'm trying to install 7.5 Server on SQL 2005 DB, After Selecting the Database type SQL Sever. Problem 1) It is not taking DB Sever name from the local system automatically, Problem 2) Hence I had to give host name, port number (1433 Default) and DB instance name. Even after supplying all the requested details I'm getting below error. ============================================================================ ============================================== TCP/?IP connection to the host name RAJINIKANTH using port number 1433 failed. Possible causes: Database services are not available/?running or Network configuration is not configured correctly for TCP/?IP protocol or IP or host name/? port number is incorrect. Note! AR System requires a minimum of 512 MB of RAM. However, depending on the purpose of the system, more memory might be required. Refer to the Installation Guide for details about the minimum and recommended values for memory when installing BMC Remedy Mid Tier or CMDB and ITSM applications on the same computer as the AR System server. ============================================================================ ================================================ Can any one let me know what need to be done to avoid this error!! Thanks in advance. Regards Rajinikanth Sanapala, ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
