Matt,
Our XtremeAIR interface to ESS supports any browser, is hardware independent
and
resides on the user's desktop (no url's to remember and NO MID TIER
required).
Have you taken a look at what we offer?
_____
In case you are interested:
Download & Installation Instructions
Step 1: Adobe AIR: Here is the link to install the Air software:
<http://get.adobe.com/air/> http://get.adobe.com/air/
Step 2: XtremeAIR: Here is the link to install the Xtreme Air software:
<http://www.buoyantsolutions.net/xtremeair/xtremeair.air>
http://www.buoyantsolutions.net/xtremeair/xtremeair.air
<http://get.adobe.com/air/>
Use the Open option to select installation.
Repeat this process to check for updates in the future.
Step 3: Login(s) and test:
Once installed, Login/Password is: mmcdonald/mmcdonald
Once installed, Login/Password is: jmcdonald/jmcdonald
Once installed, Login/Password is: pmcdonald/pmcdonald
Contact me off list if you would like to schedule a live demonstration.
Regards...Gidd
_____
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Gayford, Matthew C.
Sent: Thursday, January 22, 2009 11:33 AM
To: [email protected]
Subject: Mid-Tier Browser & Mac issue
**
Hi List,
We have a Mac user who, upon visiting a link to an entry in a form via web
browser, gets presented with a blank page. The same link will load without
problem on Windows machines, but it seems that it won't load on a Mac. We've
tried Safari and Firefox on a Mac in the office with the same result. I
checked the compatibility matrix and see that Firefox is supported on Mac OS
10.1+ so I wanted to see if you had any thoughts.
ARS & ITSM 7.0.1 p003, MS SQL, Windows Server 2003.
Thanks,
-Matt
Matthew C. Gayford
Application Developer & Remedy Administrator
University of North Carolina Wilmington
(910) 962-7177
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