In addition, there's no limit as far as AR System is concerned for the number of people that you can put in a support group, but you may encounter problems with certain ITSM subsystems. For example, there's a design flaw in the Approval engine where it stores a list of everybody in each support group in a single field on one of its forms, but that field is only 254 characters long. Obviously, it will break that if you have too many people in the group. If you're not using approval for that group, that shouldn't be an issue, though.
Lyle From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Joe DeSouza Sent: Tuesday, January 13, 2009 7:09 PM To: [email protected] Subject: Re: ITSM 7.0.3 - Support Group limit ** To the best of my knowledge there is no such limit. You might only have perfornamce problems with too many support groups Joe ________________________________ From: "Chowdhury, Tauf" <[email protected]> To: [email protected] Sent: Tuesday, January 13, 2009 5:32:05 PM Subject: ITSM 7.0.3 - Support Group limit ** Hi all, Does someone know the following: 1. What is the limit of how many support groups can exist under an Organization? 2. What is the limit of how many individuals can be added to a support group? Tauf Chowdhury | Forest Laboratories, Inc. Analyst, Service Management Informatics-Infrastructure Office: 631.858.7765 Mobile:646.483.2779 __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
