best thing to do is enable logging on the email client to see the full details of the email service to pop-mailbox. reference the admin guide towards the end for details on how to enable.
On Mon, Dec 29, 2008 at 5:59 AM, LJ Longwing <[email protected]> wrote: > it appears that you are using a pop account to poll your mail, have you > verified that the password configured to log into the account is accurate? > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Salma > Sent: Monday, December 29, 2008 1:44 AM > To: [email protected] > Subject: Incoming Email > > Hello, > > Can any one help me out in resolving the below error.When i tried sending > emails from email client (outlook ) to Remedy System , i got the below > error. Not able to see incoming messages in Email message form. > > Command is not valid in this state. > javax.mail.AuthenticationFailedException: Command is not valid in this > state. > at com.sun.mail.pop3.POP3Store.protocolConnect(POP3Store.java:118) > at javax.mail.Service.connect(Service.java:233) > at javax.mail.Service.connect(Service.java:134) > at > > com.remedy.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(Recei > verModule.java:1782) > at > com.remedy.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:207) > at com.remedy.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:268) > at java.lang.Thread.run(Unknown Source) > > > Thanks in Advance. > Regards, > Salma > -- > View this message in context: > http://www.nabble.com/Incoming-Email-tp21200316p21200316.html > Sent from the ARS (Action Request System) mailing list archive at > Nabble.com. > > > ____________________________________________________________________________ > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum > Sponsor: > www.rmsportal.com ARSlist: "Where the Answers Are" > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > -- If it were not for the gutter, my mind would be homeless! _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
