it appears that you are using a pop account to poll your mail, have you verified that the password configured to log into the account is accurate?
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Salma Sent: Monday, December 29, 2008 1:44 AM To: [email protected] Subject: Incoming Email Hello, Can any one help me out in resolving the below error.When i tried sending emails from email client (outlook ) to Remedy System , i got the below error. Not able to see incoming messages in Email message form. Command is not valid in this state. javax.mail.AuthenticationFailedException: Command is not valid in this state. at com.sun.mail.pop3.POP3Store.protocolConnect(POP3Store.java:118) at javax.mail.Service.connect(Service.java:233) at javax.mail.Service.connect(Service.java:134) at com.remedy.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(Recei verModule.java:1782) at com.remedy.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:207) at com.remedy.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:268) at java.lang.Thread.run(Unknown Source) Thanks in Advance. Regards, Salma -- View this message in context: http://www.nabble.com/Incoming-Email-tp21200316p21200316.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

