it appears that you are using a pop account to poll your mail, have you
verified that the password configured to log into the account is accurate? 

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Salma
Sent: Monday, December 29, 2008 1:44 AM
To: [email protected]
Subject: Incoming Email

Hello,

Can any one help me out in resolving the below error.When i tried sending
emails from email client (outlook ) to Remedy System , i got the below
error. Not able to see incoming messages in Email message form.

Command is not valid in this state.
javax.mail.AuthenticationFailedException: Command is not valid in this
state.
at com.sun.mail.pop3.POP3Store.protocolConnect(POP3Store.java:118)
at javax.mail.Service.connect(Service.java:233)
at javax.mail.Service.connect(Service.java:134)
at
com.remedy.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(Recei
verModule.java:1782)
at
com.remedy.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:207)
at com.remedy.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:268)
at java.lang.Thread.run(Unknown Source)


Thanks in Advance.
Regards,
Salma
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