Don't you just have to "love" the LIKE %<Groupname>% functionality?
That's HD 5x for you... it is because of the LIKE queries... To get "around" this in the past we put a non-descript character in the group name which is getting 'duplicated' so your your example if you change "Quest" to "Quest." (with a period) that will correct (circumvent) the issue although people might not like it but you get what you got. HTH Robert On Thu, Sep 18, 2008 at 8:33 AM, Shane Buchholz <[EMAIL PROTECTED]>wrote: > ** > > I ran into an interesting problem today with group names that are similar. > One group is called Quest, and another group has the word Request in it. > Members of the group with Request in the name are seeing tickets assigned to > the group called Quest without actually being members of the group. When I > change the group name to have anything other than just Quest it works > correctly. Has anyone seen this before, and maybe know the cause? I could > not find anything on the Remedy Support site or in the ARList Archives. Any > help would be appreciated. > > > > AR System – 6.3 > Help Desk – 5.6 > > Windows 2003 Server SP2 > SQL 8.0 > > > > Thanks, > > > > Shane Buchholz > > Information Security Specialist > > Remedy Administrator > > Account Services – Information Services > > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ -- If it were not for the gutter, my mind would be homeless! _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
