We have used Crystal with Remedy for years now but are new to Crystal Reports Server and the Midtier. We have Crystal Reports Server XI/R2 installed on a separate server from the MidTier 7.0.01/Patch 7. We bought 5 concurrent (not named) Crystal Licenses.
What we have noticed is that if only 1 user is on the MidTier and they are running 1 different report after another, closing each report after each run, a Crystal license is used. So when they try to run the 6th report, they get a message that all concurrent licenses are in use. Even if the user logs off of the Mid-Tier, Crystal CMS still shows 5 licenses in use. Has anyone else experienced this? We have not installed any CRS XI patches but maybe that is the answer. Thanks very much. Mary Ann _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
