Hi, Part of the ar.conf file:
Db-Character-Set: UTF-8 Plugin: /cor/dev/cremedy/home/bin/reportplugin.sl Plugin: /cor/dev/cremedy/home/bin/ardbcldap.sl Plugin: /cor/dev/cremedy/home/bin/arealdap.sl Plugin: /cor/dev/cremedy/home/bin/ardbcconf.sl Plugin: /cor/dev/cremedy/home/bin/ServerAdmin.sl Plugin: /cor/dev/cremedy/home/bin/FlashboardObject.sl Plugin: /cor/dev/cremedy/home/bin/libwebservice.sl ARF-Java-Class-Path: /cor/dev/cremedy/home/bin/arapi71.jar:/cor/dev/cremedy/home/bin/axis.jar :/cor/dev/cremedy/home/bin/log4j-1.2.8.jar:/cor/dev/cremedy/home/bin/web svc71.jar:/cor /dev/cremedy/home/bin/wsdl4j-1.5.1.jar:/cor/dev/cremedy/home/bin/xercesI mpl.jar:/cor/dev/cremedy/home/bin/xmlParserAPIs.jar:/cor/dev/cremedy/hom e/bin/commons-logging-1.0.4.jar:/co r/dev/cremedy/home/bin/commons-discovery-0.2.jar:/cor/dev/cremedy/home/b in/jaxrpc.jar:/cor/dev/cremedy/home/bin/saaj.jar Db-password: 3CzFB3D58sDQsIeAjaAfIMdkxse7CYNhneE9tY5vbX97daKk0bkdufXOq01q8kSj0LBPW5Sh 3EJIo3f8efIQDWeI8T0ZqM9tuwj6cbDRU3xxDPijZRN4Mg== DSO-User-Password: R74K+7lFEsFICUpgAi0tURsE9wjWNwKBaC9RskfVTdCpwVqJlWK4IPKtgQLdIrZVTi7IzIn3 z7aNhpKJ/xh9m6Q3gBU8xuMxJvFDaj9SEnQjeFf21wlvDg== Remedy-App-Service-Password: lYjv8KNM5WTFbVo+nEqyLQv/f+Q0AAD70veH5/0tiuLOLif1PHbcj+Fd+rws0p2jEjHr5iWd WXcCyiBGHUX8NkEgBr93DlMD0u9+2QjkaysYUAvU/9t18w== Mid-Tier-Service-Password: JsnE58RYP9pYmAhdrxwmV31Hy7dMR0Q0Msd+IYp1vQsWSjvrZExh+Yo2LE4FnEthhsXN/4CR IJRWRizWNVClyPWT53Bs7kyX8kSZGbeThLwV8xo51qOzGA== ARDBC-LDAP-Cert-DB: ARDBC-LDAP-User-DN: ARDBC-LDAP-Hostname: jjedsdir.jnj.com ARDBC-LDAP-Port: 389 ARDBC-LDAP-UsingSSL: F ARDBC-LDAP-Base-Dn: ARDBC-LDAP-Use-Cache: F ARDBC-LDAP-Cache-MaxSize: ARDBC-LDAP-Cache-TTL: ARDBC-LDAP-Connect-Timeout: ARDBC-LDAP-Page-Size: ARDBC-LDAP-Time-Format: 0 Server-Plugin-Alias: REMEDY.ARDBC.SERVER.ADMINISTRATION REMEDY.ARDBC.SERVER.ADMINISTRATION ncsdev07.na.jnj.com Debug-mode: 131221 Submitter-Mode: 1 Server-Plugin-Default-Timeout: 300 Use-Password-File: T Thanks Saurabh -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick W Sent: Wednesday, August 13, 2008 5:47 PM To: [email protected] Subject: Re: Error when opening the server information with user tool 7.1 patch-4 Do you actually have the ServerAdmin plugin lised in your ar.conf file? In my 7.1 server the line is: Plugin: /apps/ars/bin/ServerAdmin.so (My Remedy server is installed in /apps/ar, and I am using Sun Solaris 10 ) Fred ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Batwe, Saurabh [NCSUS Non-J&J] Sent: Tuesday, August 12, 2008 4:21 PM To: [email protected] Subject: Error when opening the server information with user tool 7.1 patch-4 Hi All, I and getting an error : "ARERR [8755] The specified plug-in does not exist. : REMEDY.ARDBC.SERVER.ADMINISTRATION" when I open the server information from remedy user tool. I have modified my ar.conf file with: "Server-Plugin-Alias: REMEDY.ARDBC.SERVER.ADMINISTRATION REMEDY.ARDBC.SERVER.ADMINISTRATION ncsdev07.na.jnj.com" I am still getting the error. Thanks for help. Saurabh ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
