Do you actually have the ServerAdmin plugin lised in your ar.conf file? In my 7.1 server the line is: Plugin: /apps/ars/bin/ServerAdmin.so
(My Remedy server is installed in /apps/ar, and I am using Sun Solaris 10 ) Fred ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Batwe, Saurabh [NCSUS Non-J&J] Sent: Tuesday, August 12, 2008 4:21 PM To: [email protected] Subject: Error when opening the server information with user tool 7.1 patch-4 Hi All, I and getting an error : "ARERR [8755] The specified plug-in does not exist. : REMEDY.ARDBC.SERVER.ADMINISTRATION" when I open the server information from remedy user tool. I have modified my ar.conf file with: "Server-Plugin-Alias: REMEDY.ARDBC.SERVER.ADMINISTRATION REMEDY.ARDBC.SERVER.ADMINISTRATION ncsdev07.na.jnj.com" I am still getting the error. Thanks for help. Saurabh _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
