How about a control panel-type form that would contain one or more table fields displaying the information? You could even make it push the selected value to an Incident.
Rick On Tue, Aug 12, 2008 at 8:16 AM, Pierson, Shawn <[EMAIL PROTECTED]>wrote: > ** Good morning, > > I have a request that seems logical from the help desk group at my company, > but in thinking about it I'm surprised that this information is not already > available somewhere. > > Basically, my users want to be able to see what all the possible > categorizations are (both Operational and Product), as well as any > auto-assignments and approvals that take place with those categorizations. > We own the Business Objects universe (BMC Analytics) and it doesn't seem to > have configuration information readily available to report on, so I was > thinking of building a custom ASP page with some SQL statements to pull this > information. > > Is there a better way that I'm missing out on? > > Thanks, > > Shawn Pierson > > Private and confidential as detailed > here<http://www.sug.com/disclaimers/default.htm#Mail>. > If you cannot access hyperlink, please e-mail sender. > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

