Thanks all. ________________________________
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook Sent: Monday, August 11, 2008 2:39 PM To: [email protected] Subject: Re: Question: Does Service Desk 7.x have a limited Asset Inventory like what was offered in 6.0? ** With purchase of any ITSM module, you get the CMDB, the whole CMDB, and nothing but the CMDB. Technically, there ARE forms like AST:Asset that you can use, but you'll have to customize the app to have them interact with the other apps. Sounds like the CMDB forms will do what you want. I don't think you need to buy Asset licenses to use it - Asset Viewer is all most people will need. Do verify that, though. Rick On Mon, Aug 11, 2008 at 11:16 AM, Bilinski, John <[EMAIL PROTECTED]> wrote: ** Question: We are about to implement Service Desk 7.x and Change Management 7.x. I wanted to know if there is are limited Asset Inventory forms that are offered with the installation of Service Desk 7.x that will allow us to create and relate CI's to customers as well as track the inventory on the CI's? Does Remedy offer a limited version of this without having to purchase the Asset Floating licenses? Or are we stuck with just using the Product Categorizations, Names and Manufacturer fields to only relate Incidents and Changes to Products/Models? Thanks. John Bilinski Operations Services Staff OSS Remedy System DBA Contractor (CSC) 202.305.3202 __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
