With purchase of any ITSM module, you get the CMDB, the whole CMDB, and nothing but the CMDB. Technically, there ARE forms like AST:Asset that you can use, but you'll have to customize the app to have them interact with the other apps. Sounds like the CMDB forms will do what you want. I don't think you need to buy Asset licenses to use it - Asset Viewer is all most people will need. Do verify that, though.
Rick On Mon, Aug 11, 2008 at 11:16 AM, Bilinski, John <[EMAIL PROTECTED]>wrote: > ** > > Question: > > We are about to implement Service Desk 7.x and Change Management 7.x. I > wanted to know if there is are limited Asset Inventory forms that are > offered with the installation of Service Desk 7.x that will allow us to > create and relate CI's to customers as well as track the inventory on the > CI's? Does Remedy offer a limited version of this without having to purchase > the Asset Floating licenses? Or are we stuck with just using the Product > Categorizations, Names and Manufacturer fields to only relate Incidents and > Changes to Products/Models? > > Thanks. > > John Bilinski > Operations Services Staff > OSS Remedy System DBA > Contractor (CSC) > 202.305.3202 > > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
