Hello Anuj, Visible where? In the support console table for example?? Have you changed the cualification under table property in this table? Is the table showing only chunks of all the tickets created? Have you changed any of the active links attached to that table? Regards frex --- En date de : Lun 23.6.08, Anuj DUA <[EMAIL PROTECTED]> a écrit :
De: Anuj DUA <[EMAIL PROTECTED]> Objet: Ticket not visible to the assigned group. À: [email protected] Date: Lundi 23 Juin 2008, 13h25 Hello, We have been reported by some users about the ticket not being visible to them after getting created - although the ticket creation time, Consolidate form field are showing the exact value of creation and Group info as well is correct. Is there any such behavior observed in any case. Thanks to highlighted situations when the mentioned could occur, if ever. With Regards, Anuj Dua _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _____________________________________________________________________________ Envoyez avec Yahoo! Mail. Une boite mail plus intelligente http://mail.yahoo.fr _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
