Thanks. So basically all I got to do then is log in a support ticket using the web interface stating that it is a possible case for a RFE?? Joe
----- Original Message ---- From: "Easter, David" <[EMAIL PROTECTED]> To: Joe DeSouza <[EMAIL PROTECTED]>; ARS Discussion List <[email protected]> Cc: "Mueller, Doug" <[EMAIL PROTECTED]> Sent: Thursday, June 5, 2008 4:00:54 PM Subject: RE: RFE - How can these be submitted??? All RFE's are to be submitted through Support. If the issue really is an RFE (i.e. it's not a question or support issue), they'll provide you with a template to fill out to ensure that the enhancement request is well documented. Support will then log the RFE where it will be reviewed through the normal RFE process. -David J. Easter Sr. Product Manager, Solution Strategy and Development BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. ________________________________ From: Joe DeSouza [mailto:[EMAIL PROTECTED] Sent: Thursday, June 05, 2008 12:57 PM To: ARS Discussion List Cc: Mueller, Doug; Easter, David Subject: RFE - How can these be submitted??? It appears as though the ability to submit an RFE through the support interface on BMC's website has been taken away (or maybe moved from where it used to be)? So how & where does one submit these? I have an idea that I would love to submit as I think it would be a useful tool for migration of workflow. Joe _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
