Prashant,
check the permission for both your local C:\windows\temp directory and the
windows\temp directory on the BO-Server
Try to grant write permission to 'Everyone'.
HTH
Mario
Prashant Patil
<[EMAIL PROTECTED]
OM> To
Sent by: "Action [email protected]
Request System cc
discussion
list(ARSList)" Subject
<[EMAIL PROTECTED] Re: Business Objects XI - Solaris
ORG> MidTier integration issues
25.05.2008 17:26
Please respond to
[EMAIL PROTECTED]
RG
** Dear All,
Just an update on the problem: I am getting a different error now.
Regarding step (C) I have changed the values back to the original and the
error "Failed to process request" is gone now.
However once Run Report is clicked I get the screen to enter report title
and sub-title. Here when I click OK it is giving the following error :(
Error
Failed to open the connection. Failed to open the connection.
C:\WINDOWS\TEMP\{FF156FD4-60BD-4BC2-B8AA-ABFFDAFEBC96}.rpt
Anybody have any ideas what could be the problem?
Thanks.
Regards,
Prashant
On Sun, May 25, 2008 at 2:33 PM, Prashant Patil <[EMAIL PROTECTED]> wrote:
Dear All,
I am in the process of configuring ARS web reporting – using ARS7.1
with Business Objects XI. At the current stage I am facing the
following error:
Failed to process the request!!
An unexpected error has occurred
com.crystaldecisions.sdk.exception.SDKException$Unexpected: An
unexpected error has occurred cause:java.io.IOException:
CreateProcess: "C:\Program Files\Business Objects\BusinessObjects
Enterprise
11\win32_x86\plugins\desktop\CrystalEnterprise.Report\ReportAdd.exe"
-report "C:\Program Files\AR
System\ARWebReportViewerITSM\reports\m11c23c11b16\4461F84D76B2DA56A269A03CB0FA2257\HPD5fOpenIncidents5fbyDaysActive.rpt"
-newrpt -discard -version 1100 -thumbnail -outfile -token
[EMAIL PROTECTED]>NLViXg<JYC;H?L<[EMAIL PROTECTED]<JYC;H?L<[EMAIL
PROTECTED]
I am sure I am missing something related to defining paths. I
appreciate all the help as I am struggling to get web reports to
work. I have gone through a post by William Rentfrow (
http://www.nabble.com/Re%3A-boxi-crystal-report-location---Longish-response-tt15828219.html
) but am confused about the path settings
Our configuration and steps done are:
1 - Solaris AR Server 7.1 & MidTier 7.0.01
1 – Business Objects XI Windows box running IIS 6
I need to get mid-tier solaris box(es) to display Crystal Reports on
the web.
(A) Configure Business Objects XI Server
1) Installed Java SDK 1.5.0_12
2) Installed Tomcat 5.5.23
3) Installed Apache Tomcat IIS Redirector 1.2.14.0
4) Restart IIS Admin Service
5) Checked Apache homepage (http://BO-server-name:8080) – OK
6) Installed the ARWebReportViewer.
7) Checked ARReports link (
http://BO-server-name:8080/arreports/shared/config/configreport.jsp)
- OK
(B) Configure Report Settings on Solaris MidTier
1) Crystal/BO Report Engine Deployment - BOXI/Crystal Reports Server
XI on a different machine without a mid tier
2) Reporting Working Directory - /apps/remedyitsm/mid-tier/reports
(local folder on MidTier server)
3) BOXI/Crystal Report Server 11 Location -
http://BO-server-name:8080
(C) Update Crystal entry in "Report Type" form using User Tool
Old Entry value – "Crystal10URL=$CRTLOC$/arreports/….."
Updated to – "Crystal10URL= http://BO-server-name:8080/arreports/…..";
(D) Configure Report Settings in ARWebReportViewer application on BO
server
1) Reporting Working Directory* - C:\Program Files\AR
System\ARWebReportViewerITSM\reports
2) CMS Machine Name* - BO-server-name
3) CMS Machine Connection Details –
Chose Business Objects Enterprise XI
AR System ODBC Data Source Name - ARSITSM
CMS Folder Name - ARReports
CMS User Name & Pwd – Used same access details after
testing with BO URL -
http://BO-server-name/businessobjects/enterprise115/InfoView/logon.aspx
Thanks.
Regards,
Prashant
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