Dear All,
I am in the process of configuring ARS web reporting – using ARS7.1 with Business Objects XI. At the current stage I am facing the following error: Failed to process the request!! An unexpected error has occurred com.crystaldecisions.sdk.exception.SDKException$Unexpected: An unexpected error has occurred cause:java.io.IOException: CreateProcess: "C:\Program Files\Business Objects\BusinessObjects Enterprise 11\win32_x86\plugins\desktop\CrystalEnterprise.Report\ReportAdd.exe" -report "C:\Program Files\AR System\ARWebReportViewerITSM\reports\m11c23c11b16\4461F84D76B2DA56A269A03CB0FA2257\HPD5fOpenIncidents5fbyDaysActive.rpt" -newrpt -discard -version 1100 -thumbnail -outfile -token [EMAIL PROTECTED]>NLViXg<JYC;H?L<[EMAIL PROTECTED] \MO40NLViXg<JYC;H?L<[EMAIL PROTECTED] I am sure I am missing something related to defining paths. I appreciate all the help as I am struggling to get web reports to work. I have gone through a post by William Rentfrow ( http://www.nabble.com/Re%3A-boxi-crystal-report-location---Longish-response-tt15828219.html) but am confused about the path settings Our configuration and steps done are: 1 - Solaris AR Server 7.1 & MidTier 7.0.01 1 – Business Objects XI Windows box running IIS 6 I need to get mid-tier solaris box(es) to display Crystal Reports on the web. (A) Configure Business Objects XI Server 1) Installed Java SDK 1.5.0_12 2) Installed Tomcat 5.5.23 3) Installed Apache Tomcat IIS Redirector 1.2.14.0 4) Restart IIS Admin Service 5) Checked Apache homepage (http://BO-server-name:8080) – OK 6) Installed the ARWebReportViewer. 7) Checked ARReports link ( http://BO-server-name:8080/arreports/shared/config/configreport.jsp) - OK (B) Configure Report Settings on Solaris MidTier 1) Crystal/BO Report Engine Deployment - BOXI/Crystal Reports Server XI on a different machine without a mid tier 2) Reporting Working Directory - /apps/remedyitsm/mid-tier/reports (local folder on MidTier server) 3) BOXI/Crystal Report Server 11 Location - http://BO-server-name:8080 (C) Update Crystal entry in "Report Type" form using User Tool Old Entry value – "Crystal10URL=$CRTLOC$/arreports/….." Updated to – "Crystal10URL= http://BO-server-name:8080/arreports/….."; (D) Configure Report Settings in ARWebReportViewer application on BO server 1) Reporting Working Directory* - C:\Program Files\AR System\ARWebReportViewerITSM\reports 2) CMS Machine Name* - BO-server-name 3) CMS Machine Connection Details – Chose Business Objects Enterprise XI AR System ODBC Data Source Name - ARSITSM CMS Folder Name - ARReports CMS User Name & Pwd – Used same access details after testing with BO URL - http://BO-server-name/businessobjects/enterprise115/InfoView/logon.aspx Thanks. Regards, Prashant _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
