It's counterintuitive, but try it with the Close Window action running before the Open Window action. I've seen that work.
Rick On Tue, Apr 29, 2008 at 8:16 AM, Ganga Prasad <[EMAIL PROTECTED]> wrote: > ** Tried this one and it is closing the parent window and not opening the > child one. AL log also stops after closing the parent window. > > ACTL> Checking Form1:OpenForm2 (0) > <ACTL> -> Passed qualification -- perform if actions > <ACTL> 0: Close Window > <ACTL> /* Tue Apr 29 2008 20:41:49 */ > <ACTL> Stop active link processing - On Control > <WFLG> /* Tue Apr 29 2008 20:41:53 */ > <WFLG> Workflow Trace Log -- OFF > > On Tue, Apr 29, 2008 at 7:40 PM, David Sanders < > [EMAIL PROTECTED]> wrote: > >> ** >> >> As I said – use a Close Window action in the same active link that >> performs the Open Window action, after the Window Open action. The Close >> window action will run on the current window, not the new one being opened. >> >> >> >> AL – action 1 – open form 2 >> >> Action 2 – Close Window >> >> >> >> Or >> >> >> >> AL 1 – Run-If 1 - action 1 – open form 2 >> >> Action 2 – Close Window >> >> AL 2 – Run-If 2 - action 1 – open form 3 >> >> Action 2 – Close Window >> >> >> >> Or even >> >> >> >> AL 1 – Run-If 1 - action 1 – open form 2 >> >> AL 2 – Run-If 2 - action 1 – open form 3 >> >> AL 3 (no run-if, higher execution order) >> >> Action 1 – Close Window >> >> >> >> >> >> David Sanders >> >> Remedy Solution Architect >> >> *Enterprise** Service Suite @ Work* >> >> ========================== >> >> *ARS List Award Winner 2005* >> >> *Best 3rd party Remedy Application* >> >> * * >> >> See the *ESS Concepts >> Guide*<http://www.westoverconsulting.co.uk/downloads/ESS_Concepts_Guide.pdf> >> >> >> >> tel +44 1494 468980 >> >> mobile +44 7710 377761 >> >> email [EMAIL PROTECTED] >> >> >> >> web http://www.westoverconsulting.co.uk >> >> >> ------------------------------ >> >> *From:* Action Request System discussion list(ARSList) [mailto: >> [EMAIL PROTECTED] *On Behalf Of *Ganga Prasad >> *Sent:* Tuesday, April 29, 2008 2:59 PM >> *To:* [email protected] >> *Subject:* Re: Switching between Windows >> >> >> >> ** Opening is OK. Mapping is also ok. Now I need to close the previous >> (Parent) window. >> I tried RUN PROCESS to send a event to parent form and I captured the >> event in Parent from to close it. But by the time it sends the event the >> next window is already opened so not closing the behind parent window. Can >> you suggest any alternative way ?? >> >> On Tue, Apr 29, 2008 at 7:17 PM, David Sanders < >> [EMAIL PROTECTED]> wrote: >> >> ** >> >> >> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" >> html___ >> > > > > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

