That's what that active link is doing. It has one action (0) - Close Window.
You need to add an action before this to Open the new window and map your values across. The Close Window should be the 2nd action. David Sanders Remedy Solution Architect Enterprise Service Suite @ Work ========================== ARS List Award Winner 2005 Best 3rd party Remedy Application See the <http://www.westoverconsulting.co.uk/downloads/ESS_Concepts_Guide.pdf> ESS Concepts Guide tel +44 1494 468980 mobile +44 7710 377761 email [EMAIL PROTECTED] web http://www.westoverconsulting.co.uk <http://www.westoverconsulting.co.uk/> _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Ganga Prasad Sent: Tuesday, April 29, 2008 4:16 PM To: [email protected] Subject: Re: Switching between Windows ** Tried this one and it is closing the parent window and not opening the child one. AL log also stops after closing the parent window. ACTL> Checking Form1:OpenForm2 (0) <ACTL> -> Passed qualification -- perform if actions <ACTL> 0: Close Window <ACTL> /* Tue Apr 29 2008 20:41:49 */ <ACTL> Stop active link processing - On Control <WFLG> /* Tue Apr 29 2008 20:41:53 */ <WFLG> Workflow Trace Log -- OFF On Tue, Apr 29, 2008 at 7:40 PM, David Sanders <[EMAIL PROTECTED]> wrote: ** As I said - use a Close Window action in the same active link that performs the Open Window action, after the Window Open action. The Close window action will run on the current window, not the new one being opened. AL - action 1 - open form 2 Action 2 - Close Window Or AL 1 - Run-If 1 - action 1 - open form 2 Action 2 - Close Window AL 2 - Run-If 2 - action 1 - open form 3 Action 2 - Close Window Or even AL 1 - Run-If 1 - action 1 - open form 2 AL 2 - Run-If 2 - action 1 - open form 3 AL 3 (no run-if, higher execution order) Action 1 - Close Window David Sanders Remedy Solution Architect Enterprise Service Suite @ Work ========================== ARS List Award Winner 2005 Best 3rd party Remedy Application See the <http://www.westoverconsulting.co.uk/downloads/ESS_Concepts_Guide.pdf> ESS Concepts Guide tel +44 1494 468980 mobile +44 7710 377761 email [EMAIL PROTECTED] web http://www.westoverconsulting.co.uk <http://www.westoverconsulting.co.uk/> _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Ganga Prasad Sent: Tuesday, April 29, 2008 2:59 PM To: [email protected] Subject: Re: Switching between Windows ** Opening is OK. Mapping is also ok. Now I need to close the previous (Parent) window. I tried RUN PROCESS to send a event to parent form and I captured the event in Parent from to close it. But by the time it sends the event the next window is already opened so not closing the behind parent window. Can you suggest any alternative way ?? On Tue, Apr 29, 2008 at 7:17 PM, David Sanders <[EMAIL PROTECTED]> wrote: ** __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
