Has anyone experimented with setting all of the System Default records to (clear) rather than None, Alert, or Email?? The text on NTE:CFG-Notification Events says that:
By leaving the Remedy Notification Method (clear) the system will use the User Default That might be one way to give users more control without having to create custom notifications - if it really works... Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of T. Dee > Sent: Friday, February 15, 2008 11:54 AM > To: [email protected] > Subject: Re: Notification Preferences in 7 > > Chris - open "NTE:CFG-Notification Events" and modify all the > "System Default" records and change the "Remedy Notification > Method" from "Alert" to Email. > > You can't do this via the People Form. > > Ty > > > On 2/15/08, Moore, Chris <[EMAIL PROTECTED]> wrote: > > ** > > > > > > Hey everyone > > > > > > > > When we set everyone up in the system, we set the default > notification > > to email. In each People record, email is selected as the default > > notification. > > > > > > > > However, in the Notification Preferences table, every > notification is > > set to Alert, and when I select them I can't modify them. > There must > > be a place to set it I can't find in the documentation... > > > > > > > > Thanks! > > > > Chris__Platinum Sponsor: www.rmsportal.com ARSlist: "Where > the Answers Are" > > html___ > > ______________________________________________________________ > _________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
