You either change the system default in the backend form (NTE:CFG-Notification Events) or you dont modify the system preference and each user creates their own preference. When sending out notifications Remedy will look for the user defined preferences first then the system defined ones.
Date: Fri, 15 Feb 2008 12:10:35 -0500From: [EMAIL PROTECTED]: Notification Preferences in 7To: [EMAIL PROTECTED] Hey everyone When we set everyone up in the system, we set the default notification to email. In each People record, email is selected as the default notification. However, in the Notification Preferences table, every notification is set to Alert, and when I select them I can’t modify them. There must be a place to set it I can’t find in the documentation… Thanks! Chris__Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
