Rick,

It is released to the best of my knowledge.. It usually gets installed with
the Email installation of 7.1?

These are the initial results I get if I run it which sounds like it is the
new version..

E:\Program Files\AR System\AREmail\KCH1D001>archgid
Action Request System  Change ID Utility   Version 7.1.00 Build 200707311333
(c) Copyright 2002-2007 BMC Software, Inc.


Enter user name:

I haven't used this version of it to say if it works or not but I would
assume it should..

Cheers

Joe
  -----Original Message-----
  From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Rick Cook
  Sent: Wednesday, March 12, 2008 2:11 PM
  To: [email protected]
  Subject: Re: What specifically breaks upgrades?


  ** Good advice, Joe, except that AFAIK, archgid isn't available for v7.1
yet - if it ever will be.  I don't think the 7.0 one will work against 7.1.

  Rick


  2008/3/12 Joe D'Souza <[EMAIL PROTECTED]>:

    **
    Allen,

    I would put using reserved field ranges to create your custom fields to
be a number 1.. By reserved I do not mean AR System reserved but the ones
that Remedy Developers use for their application.. If in case you have
created custom fields and using their range that they usually create fields
from, then in the event that they use the same ID, it could break your
upgrade..

    I would say the same thing for using the immediately available user
range.. Avoid those too.. I have seen Remedy engineering using some of those
fields for trim fields etc. too in the past, as they do not bother to give
those trim fields a specific ID.. stay clear of those.. use ranges above the
6, 7 or 8 million range.. That way you could be sure that they would not
invade that range..

    In case you have already done the above, I would use the archgid to
correct the problem and give your fields an ID on or above the 6 million
range..

    Cheers

    Joe
      -----Original Message-----
      From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Moore, Christopher Allen
      Sent: Wednesday, March 12, 2008 12:56 PM
      To: [email protected]
      Subject: What specifically breaks upgrades?


      **
      Hey everyone-



      I'm putting together a plan to upgrade from 7.0 to 7.1.  We have done
some modifications to the system, but nothing too drastic.  Form changes,
additional workflow, but (as far as I know) no changes to the BMC OOTB
workflow.



      What sorts of changes specifically are problematic when upgrading?



      Windows Server

      SQL DB



      Thanks!

      Chris

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