Good advice, Joe, except that AFAIK, archgid isn't available for v7.1 yet -
if it ever will be.  I don't think the 7.0 one will work against 7.1.

Rick

2008/3/12 Joe D'Souza <[EMAIL PROTECTED]>:

> ** Allen,
>
> I would put using reserved field ranges to create your custom fields to be
> a number 1.. By reserved I do not mean AR System reserved but the ones that
> Remedy Developers use for their application.. If in case you have created
> custom fields and using their range that they usually create fields from,
> then in the event that they use the same ID, it could break your upgrade..
>
> I would say the same thing for using the immediately available user
> range.. Avoid those too.. I have seen Remedy engineering using some of those
> fields for trim fields etc. too in the past, as they do not bother to give
> those trim fields a specific ID.. stay clear of those.. use ranges above the
> 6, 7 or 8 million range.. That way you could be sure that they would not
> invade that range..
>
> In case you have already done the above, I would use the archgid to
> correct the problem and give your fields an ID on or above the 6 million
> range..
>
> Cheers
>
> Joe
>
> -----Original Message-----
> *From:* Action Request System discussion list(ARSList) [mailto:
> [EMAIL PROTECTED] Behalf Of *Moore, Christopher Allen
> *Sent:* Wednesday, March 12, 2008 12:56 PM
> *To:* [email protected]
> *Subject:* What specifically breaks upgrades?
>
> **
>
> Hey everyone-
>
>
>
> I'm putting together a plan to upgrade from 7.0 to 7.1.  We have done some
> modifications to the system, but nothing too drastic.  Form changes,
> additional workflow, but (as far as I know) no changes to the BMC OOTB
> workflow.
>
>
>
> What sorts of changes specifically are problematic when upgrading?
>
>
>
> Windows Server
>
> SQL DB
>
>
>
> Thanks!
>
> Chris
>
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