Darshana, You can use either of these solutions to accomplish your task. 1. XML Gateway - direct database connectivity 2. Link to External Databases - direct link to SQL database Here are links: http://www.buoyantsolutions.net/JSS.html http://www.buoyantsolutions.net/External_DB.html In both instances you can arrange for solution evaluation. HTH Regards...Gidd
_____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Darshana Jivan [MTN Network Solutions] Sent: Wednesday, March 12, 2008 7:20 AM To: [email protected] Subject: A way to consume web services at Active Link Level ** Hi, Is there a way that you could interactively consume a web service at Active Link Level while creating a ticket? I need to pull information from another database by consuming web services and I would like to know if this is possible on an active link level? This should not occur at filter level after the ticket has been submitted. Is there an alternative to getting this data without the use of web service? Regards, Darshana Jivan Application Developer ): Cell: 0832000451 *: Email: <mailto:[EMAIL PROTECTED]> [EMAIL PROTECTED] MTN Corporate 39 Rivonia Road No1 Commerce Square 3rd Floor Sandhurst Johannesburg 2196 P.O. Box 3070; Randburg; 2125; South Africa. __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
