Abdullah,

Why don't you just set all the records as as single update to null both in the 
t table in the password field and the user_cache table? That should clear 
whatever the problem is since you say that updating a record by blanking out 
the password helps..

Cheers

Joe



----- Original Message ----
From: Abdullah Baytops <[EMAIL PROTECTED]>
To: [email protected]
Sent: Tuesday, February 19, 2008 10:23:23 PM
Subject: Migrating Users from People Form

** 
Hello Listers
 
I am migrating users from our 6.3 to 7.1 and it seems to not be running as 
smoothly as I thought it would.  The accounts are migrated into the 7.1 
application but the password field seems to causing the problem when users try 
to acces the application.  The users login password is actully NULL becuase we 
authenticate externally but when you try to login with the user account it 
fails.  When I go to the user account and manually clear the password field and 
save the record it works.  I can't possibly do this though for thousands of 
records.  Can someone give me any insight on what they have done when migrating 
user accounts and password.
 
Thanks in Advance
Abdul 
Windows Server 2003
SQL Server 2005
Remedy ARS 7.1


      
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