Yes.  There is a link on the left side Nav. bar that says something like
"Make non-Support staff".

Rick

On Feb 19, 2008 2:17 PM, Veeral Oza <[EMAIL PROTECTED]> wrote:

> ** Hi All,
>
> Once the Support Staff field on CTM:People form is set to "Yes", it
> becomes read only. Is there a way to set it to "No", without writing any
> custom workflow?
> Any help/suggestion will be much appreciated.
>
> Environment:
> ITSM 7.0.1, ARS 7.0.1 patch 4.
> Database: Oracle
>
> Thanks and Regards,
> Veeral Oza
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