Hi Warren,
That defect came from an issue that I submitted to BMC Support on 3/22/2007.
This was the last update I received before the issue was closed:
<SNIP>
----- Original Message -----
From: "BMC Customer Support" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Wednesday, June 13, 2007 7:22 AM
Subject: Re: (ISS03092858, 4-Low) SupID:19340 - $ DATE$ keyword resolves
incorrectly in workflow qualifications with DATE fields.
Dear Thomas,
Our records indicate that you have an open issue (ISS03092858) with a
defect (SW00263488). The purpose of this email is to notify you that we
are closing the issue that is open with Support and will leave the defect
in an open status pending action from Development. Please note that the
closing of the issue with Support has no bearing on the status of the
defect. For your convenience, you can monitor the status of your defect
by going to the support website and then follow these instructions:
- Select - View/Update under Issue Management
- Select - Defect/RFE/CAR tab
- Select - Search
Finally, please note that going forward that all issues with defects will
be closed from the support end and the defect # will be what you will need
to use to track the status of the defect. If you have any concerns or
questions about this, please feel free to respond via email or at my
number below.
Regards,
Jorge Batista
BMC Remedy Support Manager
925-469-4060
[EMAIL PROTECTED]
</SNIP>
The support site currently shows the defect status as "Fixed" and it lists
the version as 7.0.1. However, the latest Server release notes for ARS
7.0.1 Patch 006 do not have this defect listed under the resolved defects
for this or any of the previous patches for ARS 7.0.1.
Maybe it was fixed in ARS 7.1.0???
I'm not holding my breath.
--Thomas
----- Original Message -----
From: "Warren Baltimore" <[EMAIL PROTECTED]>
Newsgroups: gmane.comp.crm.arsystem.general
To: <[email protected]>
Sent: Thursday, January 31, 2008 12:53 PM
Subject: SW00263488 - Problems with $DATE$ Keyword.
Anybody have any idea of which version SW00263488 ($ DATE$ keyword
resolves
incorrectly in workflow qualifications with DATE fields.).
It's a bug in at least 7.0.1 patch 2. I'm just trying to find it so that
I
can fix it!
Thanks!
--
Warren R. Baltimore II
Remedy Developer
UW Medicine IT Services
School of Medicine
University of Washington
Box 358220
1325 Fourth Ave, Suite 2000
Seattle, WA 98101
The opinions expressed in this e-mail are in no way those of the
University
of Washington, or the State of Washington. They are my own.
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