What I would do is have an optional field on the CHG form named "Custom Form ID" or whatever you want to call it. When you push to CHG, push the custom form ID as well. On CHG, have a filter that fires on Submit with the qualification of 'Custom Form ID' != $NULL$. The action will be to push the Change ID to the custom form.
You now have a CHG record with it's matching custom id and a custom form with it's matching CHG ID. Then you can create a filter on the CHG form, fires on Modify with the same qual which pushes the relevant fields back to the custom form. ------------- Dylan Wheeler Production Control Analyst Principal IT Operations Downey Savings & Loan Association, F.A. Email: [EMAIL PROTECTED] -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Monday, December 10, 2007 12:00 PM To: [email protected] Subject: Re: Generating ticket request number after push fields. Would the Run if qualification be OPERATION = SET, execute on Modify? and then just do a push field where the change id gets pushed back into the custom form? On Dec 10, 2:37 pm, "Wheeler, Dylan" <[EMAIL PROTECTED]> wrote: > If you are pushing the id of the custom form to the CHG form you could > have a filter on the CHG form push the newly created CHG ID back to > the custom form. Then you could use those two ID's to link up changes > between the forms. > > ------------- > > Dylan Wheeler > Production Control Analyst Principal > IT Operations > Downey Savings & Loan Association, F.A. > Email: [EMAIL PROTECTED] > > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > > [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] > Sent: Monday, December 10, 2007 11:32 AM > To: [EMAIL PROTECTED] > Subject: Generating ticket request number after push fields. > > Hello All, > > I built a custom form and when a user hits save on the form, I have a > filter that fires with a push fields action to send all the data from > the custom form into the Change Form. > > Now they "higher ups", want a way to get the Change ticket number into > the custom form. They also want any changes made in the Change form > to push back to the matching custom ticket number. > > Is this something just as simple as another push fields filter? How > would I match the request ID's together since I'm not even sure what > the change number is because it doesn't give a pop up window with the > change ticket number after saving the custom ticket? > > Appreciate any help you can give me. > > ______________________________________________________________________ > __ > _______ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.orgPlatinum > Sponsor:www.rmsportal.comARSlist: "Where the Answers Are" > > This message and any attachments are for the intended recipient(s) > only and may contain privileged, confidential and/or proprietary > information about Downey Savings or its customers, which Downey > Savings does not intend to disclose to the public. If you received > this message by mistake, please notify the sender by reply e-mail and > delete the message and attachments. > > ______________________________________________________________________ > _____-____ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > Platinum Sponsor:www.rmsportal.comARSlist: "Where the Answers Are"- Hide quoted text - > > - Show quoted text - ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
