Hello All, I built a custom form and when a user hits save on the form, I have a filter that fires with a push fields action to send all the data from the custom form into the Change Form.
Now they "higher ups", want a way to get the Change ticket number into the custom form. They also want any changes made in the Change form to push back to the matching custom ticket number. Is this something just as simple as another push fields filter? How would I match the request ID's together since I'm not even sure what the change number is because it doesn't give a pop up window with the change ticket number after saving the custom ticket? Appreciate any help you can give me. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
