I had sent this one out when the list was partially down so chances are this may have not got properly distributed.. Any takers?
Reply either to the list or directly to me on this address (or on [EMAIL PROTECTED]) which I will be more accessible at during the week as I am based in CNA's Chicago office during the week.. Cheers Joe D'Souza -----Original Message----- From: Joe D'Souza [mailto:[EMAIL PROTECTED] Sent: Tuesday, December 04, 2007 3:39 PM To: ARS Discussion List Subject: Remedy Knowledge Management 7.x Patch 001 Listers, Is anyone out there using this against the ARS Server 7.x and ITSM applications 7.x? Have you figured out the meta data relationships between the different data tables within the Remedy Knowledge Management (RKM) database? Or is there a document out there some place where I could take a sneak peek at this kind of information? I'd find this document useful to configure certain parts of the application and to understand the application better. Cheers Joe D'Souza No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.503 / Virus Database: 269.16.14/1172 - Release Date: 12/5/2007 8:41 AM _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
