The Group form is still a valid location to change the Group name. Login as appadmin. -----Original Message----- From: [EMAIL PROTECTED] To: [email protected] Sent: Wed, 16 May 2007 3:39 PM Subject: Support Group Name change in IM 7.0
Hi list, We just successfully upgrade from HPD 4.03 to SD 7.0 this past weekend (with only a few minor issues). However, the need to rename a support group has come up. When I go into the Support Group form from the Application Administration Console however, the Support Group Name is read-only. I am sure this is a common occurrence, so why is is read-only? Maybe my permissions are missing something? I was able to set up the company and all the configurations using the account I am using now. I do not want to disable this group and create another one because there are already HelpDesk tickets assigned to the groups plus all the people are already set up in groups. Thoughts? Derek -- Derek Fernandes, BSc Programmer Analyst U of C Information Technologies ES 1010, University of Calgary Calgary, Alberta T2N 1N4 403.210.9879 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ________________________________________________________________________ AOL now offers free email to everyone. Find out more about what's free from AOL at AOL.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
