Tyrone, While I like Christopher's "Get-R-Done" attitude, I think there might be alternatives to that exact approach. :)
I would suggest that some education is required. But understand that the education might be needed by the Administrator/Developer. :) There are times that the application needs to grow to expand to a new requirement that has yet to be defined for the Developer. And there are times that the users need to be told to "click on that tab... yes the one that says *categorize* to set the category for the ticket" too. Find what there business need is, and if there is a better way to do what they are trying to do before you reach a conclusion about what they are doing. Sometimes a simple application change can save them hours of work. Sometimes a simple "Clue-By-Four" can save the system a lot of work too. :) -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On 2/16/07, Pickering, Christopher <[EMAIL PROTECTED]> wrote:
Shoot em. C -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Tyrone Dee Sent: Friday, February 16, 2007 9:59 AM To: [email protected] Subject: Question: % I am curious as to what other administrators do to stop users from using "%" to search. Thanks.
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