Hi Sorry, same with the Impact and Urgency fields on the Smart IT Incident form. There are no values in the drop down fields.
On Fri, Oct 21, 2016 at 8:04 AM BradRemedy <[email protected]> wrote: > Hi Jots > > Thank you for that - tried what you suggested, restarted all services and > it appears to have fixed the problem. I will monitor it going foward today > and see what else I can find. > > The only small problem I have left is the "Status" drop down menu for > Incidents has no values inside it. The status field works perfectly fine > for Work Orders or Tasks. > > Any suggestions on where I should start looking ? > > On Fri, Oct 21, 2016 at 6:09 AM Jots <[email protected]> wrote: > > I have seen similar inconsistent behavior befoe w my instance on 1.2 > environment . Maybe reload providers using admin console and restart tomcat > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
