Hi Jots Thank you for that - tried what you suggested, restarted all services and it appears to have fixed the problem. I will monitor it going foward today and see what else I can find.
The only small problem I have left is the "Status" drop down menu for Incidents has no values inside it. The status field works perfectly fine for Work Orders or Tasks. Any suggestions on where I should start looking ? On Fri, Oct 21, 2016 at 6:09 AM Jots <[email protected]> wrote: > I have seen similar inconsistent behavior befoe w my instance on 1.2 > environment . Maybe reload providers using admin console and restart tomcat > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
