Thanks Lisa! I understand the logic the BMC dev team is using however now that people have some real-world experience working overlays there are enough people pointing out their discomfort in the verbiage "delete" meaning delete overlay and delete base. As Lisa pointed out there are times where we work in base mode and if for whatever reason we forget we are in base (I am sure I am not the only person that gets distracted mid-development and have to remember where I left off) and delete something, then we may have just ruined our whole day, week or even maybe our employment situation (if we were in production).
If the logic is that a customer should never be in base mode then why can we switch to base mode? Because there are valid use cases for being in base mode. Therefore there is a valid use case for having different verbiage. I was at BMC's office last month and talking with some of the ITSM developers they pointed out they have to opposite problem we have with overlays. Their normal day is to work in base mode. If they start to develop a feature, patch, enhancement and don't realize they are in best practice they have to go back into base and rebuild their changes in base (ok, ultimately I wouldn't be surprised if they have some kind of merge tool). If the delete verbiage was different between base and best practice it would be one more visual indicator of "oh crap, I am in the wrong mode." Jason On Mon, Apr 27, 2015 at 9:44 AM, Kemes, Lisa A DLA CTR INFORMATION OPERATIONS <[email protected]> wrote: > Created new idea if you would like to vote for it: > > https://communities.bmc.com/ideas/10022 > > Thanks everyone! > > Lisa > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto: > [email protected]] On Behalf Of Harsh > Sent: Monday, April 27, 2015 10:46 AM > To: [email protected] > Subject: Re: How to - Remove all Overlays from a Form > > ** > > Yes William, > > Sometime it really do paranormal activity like forms overlay from backend > doesn't get deleted and makes the form corrupted then really it's such a > pain to delete the overlay references from database to restore the base > form. Even backup doesn't works in that case. > > Regards, > Harsh > > > On Mon 27 Apr, 2015 8:06 pm William Rentfrow <[email protected]> > wrote: > > > That's a good nomination for a product upgrade. In BP mode the > delete really should be "Delete all overlays". > > You should put that in the communities - I'd upvote it. Even > though I know it's only going to delete the overlays I REALLY dislike > clicking the delete. I normally make a backup first just due to > paranoia/experience (pick one :) > > William Rentfrow > [email protected] > Office: 715-204-3061 or 701-232-5697x25 > Cell: 715-498-5056 > > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto: > [email protected]] On Behalf Of Kemes, Lisa A DLA CTR INFORMATION > OPERATIONS > Sent: Monday, April 27, 2015 9:23 AM > To: [email protected] > Subject: Re: How to - Remove all Overlays from a Form > > Then when in Best Practice, can the Delete be called Delete > Overlay? That seems so easy to do and assures us that we would be deleting > the overlay and not the form. Sometimes I'm in Base and mean to be in Best > Practice (doing research or something). > > Lisa > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto: > [email protected]] On Behalf Of Hullule, Kiran > Sent: Monday, April 27, 2015 6:22 AM > To: [email protected] > Subject: Re: How to - Remove all Overlays from a Form > > ** > > Update: I did talk to product development team in this regards, > developers mentioned that , whatever we do within Best Practice > Customization Mode is all overlay, so whatever the options you see, > add/delete/create etc . they are only applicable to the overlay objects.. > if the object/s is/are non-overlay then you won’t see delete option unless > you are in Base mode. This being the reason there is no need to label the > options explicitly for overlay as a person who is dealing with developer > studio know what he/she is doing and what is the significance of each mode. > > > > From: Action Request System discussion list(ARSList) [mailto: > [email protected]] On Behalf Of Jason Miller > Sent: 23 April 2015 20:30 > To: [email protected] > Subject: Re: How to - Remove all Overlays from a Form > > > > ** > > That would be great! > > > > I am glad to see I am not alone in thinking there should be > difference verbiage. I mentioned it in either the 7.6.03 (before it was > pulled from that version) or 7.6.04 beta; before this features was GA but > it went forward as is. > > > > On Thu, Apr 23, 2015 at 6:37 AM, Kemes, Lisa A DLA CTR INFORMATION > OPERATIONS <[email protected]> wrote: > > Wow thanks Kiran! That would be great! > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Hullule, Kiran > Sent: Thursday, April 23, 2015 4:34 AM > To: [email protected] > Subject: Re: How to - Remove all Overlays from a Form > > I am providing this feedback to our development team to > see if this enhancement can be incorporated in developer studio. > I will update you all. > > Regards > Kiran > BMC Software > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Kemes, Lisa A DLA CTR > INFORMATION OPERATIONS > Sent: 22 April 2015 22:05 > To: [email protected] > Subject: Re: How to - Remove all Overlays from a Form > > It looks like "Delete" with no "overlay" label. > > It's really scary when I delete an overlay using this, > because I'm always scared that I'm going to be deleting the form. But if > it's overlaid, then you will only be deleting the overlay of the form. > > Lisa > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of San Diego > Sent: Wednesday, April 22, 2015 11:41 AM > To: [email protected] > Subject: Re: How to - Remove all Overlays from a Form > > ** > > Sorry, while creating overlay is in the form menu, delete > form overlay is NOT, else I would not have posted. Thanks, though. > > On Apr 22, 2015 10:38 AM, "Hullule, Kiran" < > [email protected]> wrote: > > > create and delete view overlay option can be > found under Form menu -- deleting the view will only delete the overlay of > the view. > > hth > > -----Original Message----- > From: Action Request System discussion > list(ARSList) [mailto:[email protected]] On Behalf Of Tim Genworth > Sent: 22 April 2015 20:25 > To: [email protected] > Subject: How to - Remove all Overlays from a Form > > How do I remove all view and permission overlays > from a form? I'm in Dev Studio and don't see a command or function for > doing so. I could manually remove permissions, but the view overlay > appears to be permanent??? > > TIA > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at > www.arslist.org <http://www.arslist.org> "Where the Answers Are, and > have been for 20 years" > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at > www.arslist.org <http://www.arslist.org> > "Where the Answers Are, and have been for 20 years" > > > _ARSlist: "Where the Answers Are" and have been for 20 > years_ > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > <http://www.arslist.org> "Where the Answers Are, and have been for 20 > years" > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > <http://www.arslist.org> "Where the Answers Are, and have been for 20 > years" > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > <http://www.arslist.org> > "Where the Answers Are, and have been for 20 years" > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > > ----- > No virus found in this message. > Checked by AVG - www.avg.com > Version: 2014.0.4800 / Virus Database: 4311/9524 - Release Date: > 04/12/15 > Internal Virus Database is out of date. > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
