All, Got a question about groups setup on helpdesk 5.
Prior to my current post, i was working with an implementation of helpdesk 4, and was certain that one of the forms stored the group members in one field, along with their e-mail addresses. Looking on v5, I cannot find anything like that. I need to send an e-mail to all members of a group, and as that field doesn't appear to be there (or my memory is making things up), then the only way is to build up this list myself. Any suggestions? Regards Dave _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"

