Hi, Currently Running:
ARS 6.0, MidTier 6.3, HelpDesk 5.6, HPUX11.i, Oracle 9i,Version 2 Requesting To See if anyone has workflow to lock down user's/technicians ability to change the Status from New/Assigned/WIP directly to Status of Closed. Thanks _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
