I haven't used that particular zenpack, but did you install the python api into 
the python Zenoss uses? You want to log into the zenoss user and do a which 
python
I think it is using python 2.4, so make sure you get that version, and you 
install it into the zenoss python. A big mistake made by new users is to try 
and work on Zenoss as root, that usually doesn't work. 
 
--
James Pulver
Information Technology Area Supervisor
LEPP Computer Group
Cornell University

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