I don’t know enough about the DNS Outage or Google’s usage of that range to
know if it makes a difference.

If so, is there anything I or the customer can do about it?

Nathan

On Tue, Oct 14, 2014 at 5:23 AM, lbendlin <[email protected]> wrote:

> Anything to do with the recent DNS outage on 8.8.8.8 ?
>
>
> On Monday, October 13, 2014 12:41:07 PM UTC-4, Nathan wrote:
>>
>> User reports that he cannot sync up his in app purchases.
>>
>> This is not in a sandbox or in testing. This is in the real world.
>> Previously purchased items cannot be synched.
>>
>> I've narrowed down to the fact that I querySkuDetails and get:
>> BILLING_RESPONSE_RESULT_ERROR=Fatal error during the API action
>>
>> Various comments about this on the internet indicated that Google Play
>> might time out and return this error if it doesn't get a response from its
>> own server within 20 seconds or whatever.
>> However, I know of no way to force Google to get their response faster,
>> or anything to ask the customer to do. I did ask him to clear caches as
>> Google sometimes asks.
>>
>> Apparently this used to work for the customer over mobile but not wifi
>> but now works on neither.
>>
>>
>> Any ideas?
>>
>> Nathan
>>
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