>> However, you seem to be right that Google, Facebook, and others haven't 
gotten into that business. 

I can't speak to Facebook and others but Google definitely does do this for 
some of their API's. Maps, for instance, has a "premiere" option which 
includes direct support by a Google employee. That support includes 
programming and customizations to meet the customer's needs. It starts out 
around $10,000 and goes up from there. Not cheap but available if you want 
it.

Many of the Google products have developer relations specialists whose job 
is to assist developers with using the various API's. Some of them are 
downright bend over backwards helpful.

Android has Devrels too but they seem to be less involved with actual 
developers and more involved with the code aspects of Android. Many of the 
Android Devrels participate on this forum.

Perhaps at some point Google will add an Android Premiere department where 
people can pay some exorbitant fee to get the direct attention of one of 
Android's engineers. Until then, it's kind of the Wild West out here with 
every man, woman and child fending for themselves.

There's no reason why some company can't just hire a non-Google developer 
though. Being a Google employee doesn't confer some magic power. There are 
thousands of competent Android developers who can be had if you're willing 
to shell out enough money. 

-John Coryat  

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