This has been going on for a long time, it is true, but it's gotten a lot worse since early August. I've been getting several emails a day about this (or similar Market problems) since then.
As TreKing says, Google has shown very little interest in addressing Market issues, or in helping paying customers. They've got time to hold press conferences to publicize Chrome To Phone, but not to fix either the serious deficiencies or the outright problems in the Market. So we developers take the heat, because our email addresses are right there on the app page, and users expect we can solve these problems. We also take the hit from our sales, of course - mine are down about 40-50% since this current round of issues started. String On Aug 17, 7:34 pm, nexbug <[email protected]> wrote: > We have started getting customer emails very frequently from week > before last about this. This is slowly rising to the top support > issues for us. > > On Aug 16, 10:04 am, TreKing <[email protected]> wrote: > > > > > > > > > On Sun, Aug 15, 2010 at 3:45 PM, Paul <[email protected]> wrote: > > > Many of my buyers are getting a "Server Error" during the purchase process > > > of my app from Android Market. > > > This is nothing new. Search the Android Market "Help" > > Forum:http://market.android.com/support/bin/search.py?ctx=en:searchbox&quer... > > > This issue goes back over a year, at least. > > > > Limited response from Google so far, but supposedly they are working on > > > it. > > > More like "no response". Communicating with users about blatant issues with > > their products, Android in particular, is not part of Google's marketing > > strategy, apparently. > > > > But Google Checkout and Android Market need to fix this. > > > Yes, yes they do. But don't hold you breath. Again, this and many other > > related issues has been going on for over a year at least. Whomever's in > > charge of fixing this either can't solve the problem or doesn't care enough > > to do so. Learn to accept it as part of the Android Developer "Experience". > > Welcome. > > > > I suspect the actual error is thrown by Google Checkout, since they are > > > the ones storing the cc info. > > > Probably. Google Checkout was clearly not designed to work for Android and > > is a tacked on hack. It is what it is though. > > > > Developers/Sellers: PLEASE POST IF YOUR BUYERS ARE EXPERIENCING THIS SAME > > > ISSUE. When was the first occurrence? > > > Hard to say, I'm guessing most users don't email the developer when they get > > this issue, but I got a report as recently as 3 days ago. > > > --------------------------------------------------------------------------- > > ---------------------- > > TreKing <http://sites.google.com/site/rezmobileapps/treking> - Chicago > > transit tracking app for Android-powered devices -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
